Privacy Policy

Swift Taxis respects your privacy and is committed to protecting your personal information. This policy explains how we may collect, use and protect information when you contact us, use our website or make a booking enquiry.

Information we may collect

We may collect your name, phone number, email address, pickup and destination details, journey date and time, booking notes and any information you voluntarily provide by phone, WhatsApp, email or website contact.

How we use your information

We use your information to respond to enquiries, arrange taxi bookings, provide quotes, manage journey details, improve our service and keep appropriate business records.

Sharing information

We do not sell your personal information. We may share limited booking information only when necessary to provide the service, comply with legal obligations or protect the safety of customers and drivers.

WhatsApp, email and phone contact

If you contact us through WhatsApp, phone or email, your communication may be processed by those service providers according to their own privacy policies.

Website analytics and cookies

Our website may use essential cookies and may later use analytics tools such as Google Analytics to understand website performance. Please see our Cookie Policy.

Data retention

We keep information only for as long as reasonably needed for bookings, business records, legal compliance and service improvement.

Your rights

You may request access to, correction of, or deletion of your personal information where legally applicable.

Contact

For privacy questions, contact Swift Taxis at bookings@swift-car.co.uk or call 07555 444303.